Simple Technology Management

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Business Technology Made Simple

Technology is the thread that connects our businesses to the world.

The many ever-changing processes that integrate into our businesses provide structure, growth and flexibility.
As businesses grow, these processes evolve and, as a result, we can find ourselves in a puzzling place.

It was in this place where our relationship with technology began.
We learnt to create order from the chaos.
That’s why, we started Tekne, to help others solve these problems.
So you can focus on your business, while we take care of the complicated bits.

We’re not a headache-inducing-remote-jargon-filled IT support team.
We are hands on, human support.
Here to make your business simple, stable, flexible and efficient.

This is our craft.

Our Foundation

Our experience with technology has allowed us to identify four key processes that we use as a foundation for all our work.
Using this foundation, Tekne designs and implements technology solutions that are consistent and effective.

Click on our processes to learn more. For more about our services click here.

Our Partners

We like to be with as flexible as possible, that’s why we’ve partnered with these companies so we can adapt to your business technology needs.

Our Services

A team of dedicated, caring and qualified technology support hands, here to make your life easier. We won’t ask you to hold the line while we transfer your call offshore.
Our dedicated hardware engineers are available to wave their magic wands when it comes to the tricky stuff.

We like surprises, but not when it comes to your wallet.
All our costs are transparent, fixed and tailored to suit your needs.
We follow industry’s best practices for all our products and services.
Our solutions are tested thoroughly to ensure stability and high performance.

We integrate mixed operating systems.
It doesn’t matter if your business uses Apple OS X or Microsoft Windows.
We can make them work together.

Let us handle all the complicated stuff.
Whether it’s in the cloud or on site, we’ll manage and maintain your IT infrastructure, so it’s always at it’s best and you can focus on your business.
We also proactively monitor the health of all your systems and devices.
T
his way, we can respond and resolve any issues that might pop up.

Server deployment, Integration and Management
Networking and Security
Virtualization – VMware and Hyper-V
Email hosting and Deployment
Online and offline storage

 

We can’t forecast the weather, but we can store your data in the cloud.

Access your business data and IT resources from anywhere,
provided there’s an internet connection. It’s all scalable to suit you and your team. Pay only for what you need.

Microsoft Azure
Amazon Web Services
G-Suite – Google for Business
Hosted Emails, Web and Domains
Hosted VoIP telephony solutions

 

We offer internet solutions which enables us to tailor your internet needs.
Don’t pay for what you don’t need.
This also helps us provide stability, respond quickly and troubleshoot effectively.

Business Fibre – Ultra-Fast Broadband Services
Premium Fibre Services
Business DSL services
3G/4G Internet and failover services

We have always worked closely with creative agencies, since our business opened its doors.
We not only understand the deadline driven needs of the industry, but also understand the complexities such as colour matching, proofing, and how fiery’s work, as well as Digital Asset Management, fonts and all things Adobe.

Solid Works, ArchiCAD, AutoCAD are key applications to many of our Architectural and Engineering clients. We take care of the deployment, data management, efficiency, recovery and the licensing of these applications.

Hospitality and retail can be very demanding and delicate.
Thankfully we’re no stranger to this industry, and understand it’s need for stable network services, robust security, easy application support and swift data-backup solutions.
We have designed tailored solutions to minimize the risk of failure.

Testimonials

Since 2010, Tekne (originally Analogue) have provided IT services to our design agency, Fuse Creative. Over this time we have enjoyed working closely with Atish and his team, who have always provided efficient, accurate and affordable IT support for us.
They have become an integral and important partner in our business.

From setting up a robust server for our studio and putting in place a system regular on and off-site backups, Tekne also provide regular maintenance, updates and troubleshooting for our local and remote workstations.

Tekne also install and maintain our design and workflow software so all our devices are compatible and we are able to work from multiple locations when required.
We appreciate the expertise and urgency that is readily available, Tekne are always there to solve the problem.

Leigh Cockerill

Tekne (formerly Analogue) have been our IT provider since the company started 10 years ago. 
They’ve always understood the way we work, they’ve tailored our solutions accordingly and have never let us down. Exceptional service through and through.

Simon Curran

When Tekne took over the management of our IT infrastructure, they spent the time to do a full audit of our infrastructure as well as working closely with the company that provides our management software. Their solutions have resulted in better productivity all round.

Jenny Carter

Having Tekne as our technology partner has been a lifesaver.
The Tekne team are solutions focused and customer centric.
They are always here for us when we need them.

Rajan Naicker

We have had Tekne on board as our IT service provider for more than eight years now.
The service provided by Tekne is excellent and the team are approachable, knowledgeable and friendly. They provide thorough follow up and assistance with our IT issues, enabling us to get on with our more important core services.


We recently changed to a more comprehensive IT management plan with Tekne, this is even more efficient and our systems are running more smoothly.
We purchase all our computers and some software through Tekne and find they are very helpful and knowledgeable with managing our requirements for architecture.
We would highly recommend Tekne to anyone looking for  all-inclusive IT solutions.

Janine Parkes

Tekne has been supporting our studio of 19 workstations (and also the wider business) for approximately three years. In that time they have consistently and promptly provided us with a high level of service ranging from monthly maintenance to purchase and installation of new equipment.

Full credit to Atish and his team for always remaining on point for us as well as never failing to make us feel like we’re a number one client – even three years on.
If you need complete confidence in technical support for a studio of any size, I would recommend you partner with Tekne.

Rob Jenkinson

Tekne are exceptional and I mean that. We are based in Napier and Tekne come out from Auckland to check our systems are running smoothly.
We have a very effective partnership; they are very skilled, quick to fix our issues and have a high degree of awareness of the reliance of business on technology and therefore the need to keep us up and running.

We moved from another tech support partner to Tekne and won’t be shifting given the service levels they live by.

Andy Walker

Hillary Outdoors (formerly Outdoor Pursuits Centre, aka OPC) has used the services of Tekne for several years. We are a charity that is committed to the growth and development of young New Zealanders, but often struggles to have the funds we need.

We are also a small business with a high level of relative complexity given three discrete sites, including two in very remote locations. Tekne has done a great job with IT support as we have no internal IT function, including pro-actively looking for ways to improve our efficiency and reduce our costs.

Their staff are highly skilled and committed to supporting our business as a client, including travelling to our remote sites.

I have no hesitation in strongly recommending Tekne to any potential client.

Graham Seatter

As CEO of the Designers Institute of New Zealand I have worked with Tekne since 2012,
Together we have established a relationship based on mutual respect and trust.

Tekne addresses all of our IT issues with professionalism and efficiency, they work to understand me as a client and what is going to be the best system for my busy team delivering nationwide services to our 1000 members.
IT is a basic part of running a business but as a not for profit we need to plan for upgrades and budget accordingly so we can stay current. Tekne are hugely helpful by planning alongside us to future proof our IT needs.

Cathy Veninga

Client Resources

To help us manage your technology easier, please download these programs:

Teamviewer Host Teamviewer Quicksupport